Salesforce
ADM-201 · Question #202
The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response Include the top five troubleshooting tips that could help solve the custo
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Submitted by manish99· Apr 18, 2026Service and Support Applications
Question
The support manager at Cloud Kicks wants to respond to customers as quickly as possible. They have requested that the response Include the top five troubleshooting tips that could help solve the customer's issue. What should the administrator suggest to meet these requirements?
Options
- AAuto-Response Rules
- BEmail Alerts
- CAssignment Rules
- DKnowledge Articles
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Topics
#Auto-Response Rules#Service Cloud#Case Management#Customer Service Automation