840-450 Exam Questions
70 real 840-450 exam questions with expert-verified answers and explanations. Page 1 of 2.
- Question #1Business Model and Process Design
Which tool evaluates the ability of the business to execute on solutions?
customer journey mapexecution capabilitybusiness process designsolution delivery - Question #2Business Impact and Value Realization
The business proposal addresses business impact in several ways. Which benefit can be used in a business proposal?
business benefitscustomer segmentsbusiness proposalvalue proposition - Question #3Business Model and Process Design
Which tool best describes how a business generates revenue and delivers value to its customers?
business model canvasrevenue generationvalue deliverybusiness frameworks - Question #4Business Model and Process Design
The value proposition canvas is relevant to which two building blocks of the business model canvas?
value proposition canvasbusiness model canvascustomer segmentsbuilding blocks - Question #5Cisco Business Architecture Methodology
What do maturity levels help you to determine?
maturity levelsbusiness engagementstakeholder strategydecision framework - Question #6Business Impact and Value Realization
Which tool do you determine priorities and sequencing for the business roadmap when you want to implement new capabilities and solutions?
Business roadmap prioritizationSolution impact assessmentImplementation sequencingBusiness value analysis - Question #7Business Model and Process Design
Which tool do you use to establish a process for communication planning?
Seven Elements FrameworkCommunication PlanningProcess DesignArchitecture Tools - Question #8Business Alignment
An account team is working to link IT strategy with business strategy by establishing metrics and benefits realization. Enterprise architecture is part of the customer culture. Wha...
Enterprise ArchitectureEngagement Maturity ModelIT-Business AlignmentBenefits Realization - Question #9Business Impact and Value Realization
When you consider a solution to position for a short-term investment, what are key considerations?
Short-term Investment StrategyBusiness Impact IndexCustomer ReadinessSolution Positioning - Question #10Business Impact and Value Realization
Which type of engagement does a business architect pursue?
Business Architect RoleMeasurable Business ImpactBusiness Value RealizationEngagement Strategy - Question #11Business Impact and Value Realization
Which aspect of a business do KPI measure?
Key Performance IndicatorsBusiness MetricsTactical GoalsPerformance Measurement - Question #12Cisco Business Architecture Methodology
What are the four roles of enterprise architectures?
Enterprise Architecture RolesArchitecture PillarsBusiness StrategyTechnology Architecture - Question #13Business Impact and Value Realization
Which tool should contain a consideration of the technology investment for a project?
business proposaltechnology investmentproject planningbusiness case analysis - Question #14Business Alignment
Which two real world examples for an external business influence are true? (Choose two.)
External Business DriversStakeholder InfluenceMarket CompetitionBusiness Capability Development - Question #15Business Alignment
You are contacting a stakeholder who has a high level of power but has little interest or support for the project. Which type of engagement is recommended?
Stakeholder EngagementPower/Interest MatrixStakeholder ManagementKeep Satisfied - Question #16Business Alignment
What is the goal of job mapping?
job mappingskills assessmentcompetency evaluationworkforce planning - Question #17Cisco Business Architecture Methodology
What are two real-world examples of business motivation model elements? (Choose two.)
Business Motivation ModelVision and MissionBusiness PoliciesBMM Elements - Question #18Cisco Business Architecture Methodology
What is an outcome of opportunity validation?
Opportunity ValidationStakeholder IdentificationPersonnel PlanningResource Allocation - Question #19Business Model and Process Design
An engagement at the business solutions maturity level addresses which customer Question:?
maturity levelsbusiness transformationcapability developmentcustomer engagement - Question #20Business Alignment
When you define the target state of a business, a SWOT analysis helps you to identify which two types of opportunities? (Choose two.)
SWOT AnalysisStrategic PlanningBusiness OpportunitiesTarget State - Question #21Cisco Business Architecture Methodology
An engagement at the technology architecture maturity level addresses which customer question
Technology Architecture MaturityEngagement ModelsService EnablementCustomer Maturity Assessment - Question #22Cisco Business Architecture Methodology
Which of these can be mapped after business solutions and business capabilities are aligned?
business-capability-alignmenttarget-state-architectureenterprise-architecturearchitectural-planning - Question #23Business Model and Process Design
Which tool focuses on enabling customers to spend the least amount of time to reach their goal?
customer journey mappingprocess efficiencycustomer experiencetime optimization - Question #24Business Model and Process Design
Which first step to create a customer journey map is viable?
Customer Journey MappingStoryboardingBusiness Process DesignCustomer Experience - Question #25Business Model and Process Design
Drag and Drop Question You are developing a customer journey map. Drag and drop each customer touch point on the left to the correct touch point type on the right. Answer:
customer journey mapcustomer touchpointstouch point typescustomer experience - Question #26Cisco Business Architecture Methodology
Which two statements about a business roadmap are true? (Choose two.)
Business RoadmapStrategic PlanningBusiness Model CanvasBusiness Transformation - Question #27Cisco Business Architecture Methodology
Which two levels of the Cisco Engagement Readiness Assessment can be included or assigned to a business architect? (Choose two.)
Engagement Readiness AssessmentBusiness ArchitectMaturity LevelsRole-based Assessment - Question #28Business Alignment
You are working with the Director of Operations at BigCity, USA, to create a business proposal. Public transportation is the largest budget item for the city. To reduce the environ...
business prioritiesstrategic roadmapstakeholder alignmentservice quality - Question #29Business Model and Process Design
You are constructing the key resources view of the business model canvas. Which two business perspectives are supported? (Choose two.)
Business Model CanvasKey ResourcesBMC FrameworkBusiness Model Components - Question #30Business Model and Process Design
Which tool enables stakeholders to visualize the process that enables them to reach the target state of the business?
Business RoadmapVisualizationTarget StateStakeholder Communication - Question #31Cisco Business Architecture Methodology
A customer wants to invest in a reliable network, data center, and collaboration solution with no ROI investigation. Which engagement maturity level is appropriate for this custome...
Engagement Maturity LevelsPartial Business EngagementCustomer SegmentationSolution Investment - Question #32Business Model and Process Design
You use the operating model canvas to expand which part of the business model canvas?
Business Model CanvasOperating Model CanvasKey ResourcesBusiness Architecture - Question #33Business Model and Process Design
Which two statements about a culture map are true? (Choose two.)
Culture MapCustomer OrganizationBusiness Model CanvasCustomer Segments - Question #34Cisco Business Architecture Methodology
What are two the two best times to create a capability gap analysis? (Choose two.)
Capability Gap AnalysisBusiness Focus PhasesBusiness Model DesignMethodology Sequencing - Question #35Business Impact and Value Realization
Which definition of gross profit is true?
Gross ProfitCOGSFinancial MetricsAccounting Fundamentals - Question #36Business Alignment
Which two customer benefits of a Cisco Business architecture engagement are true?
business architecture benefitsstrategic alignmentvalue realizationbusiness outcomes - Question #37Business Model and Process Design
Which two business model canvas building blocks are relevant to the VPC? (Choose two.)
Business Model CanvasVPC InfrastructureCost StructureCloud Resources - Question #38Business Model and Process Design
You are creating a business model canvas for ACME Manufacturing, which is a company with five factories worldwide. In which building block do you document the factories?
business model canvaskey resourcesphysical assetsbuilding blocks - Question #39Business Model and Process Design
Which two scenarios does business systems modeling address? (Choose two.)
Business Systems ModelingSystems ArchitectureValue ModelingProcess Design - Question #40Cisco Business Architecture Methodology
What does "A" stand for in the RACI matrix?
RACI matrixaccountabilitystakeholder rolesproject governance - Question #41Business Model and Process Design
Which tool helps you to reduce the complexity and costs of implementing a full ITSM capability?
ITSM implementationlean consumption modelcost optimizationservice design - Question #42Cisco Business Architecture Methodology
According to the Cisco Business Architecture methodology, to what do you map business capabilities?
Business CapabilitiesBusiness SolutionsBusiness Architecture FrameworkCapability Mapping - Question #43Business Model and Process Design
Patient check-in at the registration desk at a clinic is a familiar, everyday process. Which process would be considered an inside-out viewpoint from the perspective of the healthc...
Process perspective viewpointBusiness process designStakeholder analysisService operations - Question #44Business Alignment
Drag and Drop Question Drag and drop each description on the left to the appropriate business motivational model on the right. Answer:
business motivation modelstrategybusiness architectureBMM components - Question #45Business Model and Process Design
Drag and Drop Question Consider the four building blocks of the BMC that are directly linked to the customer segment. Drag and drop the four correct building blocks from the left t...
business model canvascustomer segmentsbuilding blocksBMC relationships - Question #46Business Model and Process Design
When you are analyzing the current state of a business, what are two purposes of business process modeling? (Choose two.)
business process modelingprocess improvementcurrent state analysisfuture state planning - Question #47Business Model and Process Design
With regard to customer journey mapping, which factor has the greatest impact on how a customer feels about an organization?
customer journey mappingcustomer experienceservice qualitybusiness strategy - Question #48Business Alignment
A customer sees technology as an opportunity to enable the business. Which two engagement maturity levels most likely describe this customer? (Choose two.)
customer engagement maturitytechnology strategybusiness enablementtechnology alignment - Question #49Cisco Business Architecture Methodology
Which architecture considers cost and lifecycle management?
business architecturecost managementlifecycle managementarchitecture frameworks - Question #50Business Impact and Value Realization
When you write a business proposal, which two types of information must you consider? (Choose two.)
business proposal writingbenefits analysisrisk managementbusiness case development