An account team is working to link IT strategy with business strategy by establishing metrics and benefits realization. Enterprise architecture is part of the customer culture. What is the engagement

Question

Options

• A3 - technology architecture
• B2 - technology multidomain
• C4 - business solutions
• D5 - business transformation

• A
  69% (27)
• B
  5% (2)
• C
  8% (3)
• D
  18% (7)

Explanation

Option A (Level 3 - Technology Architecture) is correct because the described behaviors - linking IT strategy to business strategy, establishing metrics and benefits realization, and embedding enterprise architecture into customer culture - are the defining characteristics of this maturity stage, where teams have moved beyond pure technology focus and begun building architectural thinking as a shared practice.

Why the distractors are wrong:

• B (Level 2 - Technology Multidomain) is too early; that level focuses on connecting multiple technology domains but lacks the business-strategy linkage and metrics discipline described here.
• C (Level 4 - Business Solutions) is too advanced; that level involves co-creating business outcomes and owning business results, whereas here the team is still establishing the bridge between IT and business.
• D (Level 5 - Business Transformation) is the highest tier, reserved for teams driving enterprise-wide transformation and acting as trusted business advisors - well beyond what's described.

Memory tip: Think of Level 3 as the "architect's handshake" - the team is stretching one hand into IT strategy and the other into business strategy, shaking them together through metrics and EA culture. They're building the bridge, not yet delivering on the other side (Level 4) or remaking the landscape (Level 5).

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