Which two items must you consider when you develop an Industry Business capability target state? (Choose two.)

Question

Options

• Asurgical service business priority in a hospital
• BSWOT analysis of a retail wayfinding service from a vendor
• Ccurrent online banking service capability
• Dcompelling business driver to automate a manufacturing warehouse
• Eprimary activities needed to deliver a teaching solution to a university

• A
  3% (1)
• B
  71% (25)
• C
  9% (3)
• E
  17% (6)

Explanation

Developing an Industry Business Capability target state requires understanding why change is needed (a compelling driver) and where the market/competitive landscape points (external analysis). Options B and D satisfy both:

• B (SWOT analysis of a retail wayfinding service from a vendor) is correct because a SWOT analysis captures the external competitive and market context - exactly what informs a future-state capability gap assessment. It shows threats, opportunities, and benchmarks against industry players.
• D (compelling business driver to automate a manufacturing warehouse) is correct because a target state must be anchored to a clear business motivation. Without a compelling driver, there is no justification for where capabilities need to go.

The distractors fail for these reasons: A describes a current operational hospital priority - a present-state concern, not a target-state input. C describes an existing (as-is) capability, which belongs to the current state assessment, not the target state. E describes implementation-level activities for delivering a solution, not strategic capability planning.

Memory tip: Think "Why + Where" - you need a driver (why you're changing = D) and a market lens (where you need to go = B). If an option describes "current state" or "day-to-day operations," it belongs in the baseline, not the target.

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