A customer sees technology as an opportunity to enable the business. Which two engagement maturity levels most likely describe this customer? (Choose two.)

Question

Options

• Atechnology single domain
• Bbusiness solutions
• Ctechnology architecture
• Dtechnology multidomain
• Etechnology specific

• A
  8% (5)
• B
  5% (3)
• C
  70% (45)
• D
  17% (11)

Explanation

Customers who "see technology as an opportunity to enable the business" are still fundamentally technology-led in their thinking - they view tech as the vehicle for business value. Technology Architecture (C) fits because these customers think strategically about how technology design and architecture can drive business outcomes. Technology Specific (E) fits because these customers also see specific technology investments as directly enabling business capabilities, just at a more tactical level.

Why the distractors are wrong:

• Business Solutions (B): This customer has evolved beyond technology as the frame - they lead with business problems and treat technology as just one tool among many, not "the" enabler.
• Technology Single Domain (A) and Technology Multidomain (D): These describe the breadth of technology focus (one domain vs. many), not the customer's orientation toward business enablement - they don't capture the "technology enables business" mindset specifically.

Memory tip: Think of it as two endpoints of "tech-as-enabler" thinking - one is specific (tactical, product-level belief that tech enables the business) and one is architectural (strategic, systems-level belief). The middle options (single/multi domain) are about scope, and Business Solutions has already left the "technology as opportunity" mindset behind entirely.

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