When you are analyzing the current state of a business, what are two purposes of business process modeling? (Choose two.)

Question

Options

• Ato identify inefficient or unnecessary processes
• Bto identify technology process improvements
• Cto define current state service procurement processes
• Dto understand the future state of the business
• Eto determine the feasibility of future state processes

• A
  2% (1)
• B
  81% (44)
• C
  11% (6)
• E
  6% (3)

Explanation

When analyzing the current state of a business, process modeling serves to identify where technology improvements can be applied (B) and to create a baseline that informs understanding of the future state (D) - you can't know where you're going without clearly mapping where you are now.

Why the distractors are wrong:

• A is tempting but misleading - identifying inefficiencies is a result of process modeling, not a stated purpose in this context; the modeling purpose is broader (technology and future-state planning).
• C is too narrow - defining procurement processes is a specific deliverable, not a general purpose of process modeling.
• E relates to feasibility analysis of future state, which is a separate activity that comes after current state modeling is complete.

Memory tip: Think of current state modeling as building a map before a road trip - you use it to spot where the roads (technology) could be improved (B) and to chart your destination (D). You're always modeling the present in service of the future.

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