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840-450 · Question #15

You are contacting a stakeholder who has a high level of power but has little interest or support for the project. Which type of engagement is recommended?

The correct answer is D. Meet the needs of the stakeholder. Option D is correct because this stakeholder sits in the "High Power, Low Interest" quadrant of the stakeholder management matrix, where the recommended strategy is to Keep Satisfied - meaning you prioritize meeting their needs without over-engaging them and risking a negative…

Business Alignment

Question

You are contacting a stakeholder who has a high level of power but has little interest or support for the project. Which type of engagement is recommended?

Options

  • APersuade the stakeholder.
  • BShow consideration to the stakeholder.
  • CEngage and consult the stakeholder regularly.
  • DMeet the needs of the stakeholder.

How the community answered

(57 responses)
  • A
    7% (4)
  • B
    2% (1)
  • C
    16% (9)
  • D
    75% (43)

Explanation

Option D is correct because this stakeholder sits in the "High Power, Low Interest" quadrant of the stakeholder management matrix, where the recommended strategy is to Keep Satisfied - meaning you prioritize meeting their needs without over-engaging them and risking a negative reaction.

Why the distractors are wrong:

  • A (Persuade) applies to Low Power, Low Interest stakeholders - those you monitor and gently influence with minimal effort.
  • B (Show consideration) applies to Low Power, High Interest stakeholders - those you keep informed but who can't heavily impact the project.
  • C (Engage and consult regularly) applies to High Power, High Interest stakeholders - your most critical group requiring active management.

Memory tip: Use the PMBOK Power/Interest Grid with the acronym "MIKE" - Monitor (low/low), Inform (low/high), Keep satisfied (high/low), Engage closely (high/high). A sleeping giant (high power, low interest) just needs to be kept happy - wake them up and you risk opposition.

Topics

#Stakeholder Engagement#Power/Interest Matrix#Stakeholder Management#Keep Satisfied

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