220-1201 Exam Questions

A technician wants to upgrade a computer to a new Windows version. The Windows Upgrade Advisor states that the computer is not compatible with the new Windows version due to a lack...

A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do...

A customer reports a problem connecting to network resources. After asking open-ended questions, the technician determines the issue likely exists on the remote server. Which of th...

Which of the following is used primarily for archiving data?

An IT specialist compares Bluetooth and NFC technologies for mobile device connectivity. Which of the following statements accurately describes a key difference between the two?

Each lime a user ties to print, the paper becomes stuck at the last stage of the print job and the user has to poll me paper out of the printer. Which of the following is me most l...

Which of the following is an advantage of using a hybrid cloud instead of a public cloud?

Which of the following should a technician use to terminate a Cat 6 cable to a patch panel?

Which of the following types of connectors does an IDE hard drive use for power?

SIMULATION 1 A customer has contacted you about building two new desktops. The first desktop will be a gaming workstation. The customer requirements include: - Playing the newest g...

SIMULATION 2 A small ISP has hired a new technician Joe, the new technician, is being trained to configure customers* home networks. The trailing instructor gives me technician a s...

SIMULATION 3 Laura, a customer, has instructed you to configure her home office wireless access point. She plans to use the wireless network for finances and has requested that the...

SIMULATION 4 A user reports poor performance on the application server. INSTRUCTIONS Click on Server 1 and Server 2 and review the information presented in each chart to determine...

SIMULATION 5 A technician is diagnosing several device issues reported by employees. INSTRUCTIONS Click on each device to review the issue. Then select the appropriate issue and so...

SIMULATION 6 A technician is installing a wireless access point and is required to run all cabling and make patch cords if necessary. INSTRUCTIONS Part1 For each cable type, click...

SIMULATION 7 A customer built a computer for gaming, sourcing individual components and then assembling the system. The OS starts up, but within a few minutes the machine locks up....

SIMULATION 8 A third-party contractor recently installed a new switch, router, and cabling for a small corporate office. After the installation, users started experiencing issues c...

SIMULATION 9 An office manager reports that a printer is experiencing performance issues. Printouts are smudging when they are handled and recently whenever they need to print lega...

A customer reports that a workstation has no internet connectivity. A technician confirms the port is disabled. Which of the following is most likely responsible for the issue?

Which of the following ports is commonly used for remote desktop connections?

A technician is setting up a scan-to-SMB function on a multifunction printer. Which of the following connection types should the technician configure?

Which of the following internet connection types is the best for extremely high data transfer with symmetrical upload and download speeds?

Which of the following networking devices is used to create a mesh network?

A user purchases a new mobile phone and tries to connect it to the corporate communications and email applications without success. Which of the following should a technician do to...

Which of the following is the ability to automatically increase and decrease instances based on demand?

A user is having trouble with the location services on their smartphone. Location-based applications show incorrect positions when the user is traveling. This issue affects the use...

Which of the following is related to the creation of a secured communication channel between workstations in different locations and is supported by credentials for authentication?

A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubl...

A technician needs to figure out why a laser printer is intermittently not feeding paper to print. The technician verifies the issue by running several copy-and-print tests. Which...

Which of the following has the best penetration through physical objects, such as walls?

Which of the following can be used to logically segment networks?

After troubleshooting a computer's connectivity, the network team determines there is a port- mapping issue. After plugging the patch cable into a different port, the issue persist...

Which of the following statements best summarize managed vs unmanaged switches? (Choose two)

A user is testing a new OS that is contained on a USB drive. The user wants the new OS to load automatically when the computer is turned on. Which of the following should the user...

A technician is setting up a locally hosted environment for internal developers who need concurrent access to a wide array of test OSs. Which of the following would best fulfill th...

An employee's screen keeps flashing. Sometimes the picture goes out and comes back. The employee checks the power cord and confirms the device is plugged in fully. Which of the fol...

A user reports that the print quality of their desk printer is poor. A technician replaces the ink cartridge, but this does not resolve the issue. Which of the following should the...

An end user reports that their laptop shuts down when they undock it. Even when using a new charging cable, the issue persists. Which of the following should the technician do next...

A company provides cell phones to employees who travel internationally. An employee brings their phone to the help desk so the necessary equipment can be installed. However, the te...

Which of the following internet connection types provides the fastest speeds and greatest coverage in less populated areas with minimal infrastructure?

Which of the following ports should a technician disable to increase the security of remote connectivity?

A network operations analyst receives an automated alert regarding a server with an array. The analyst walks over to the server and sees a blinking orange light at the hard disk ba...

A technician upgrades a PC with two DIMMs, for a total of 32GB. After installing the two DIMMs, the user notices the OS is reporting only 16GB. Which of the following tasks should...

A company wants to have fast read speeds for its locally stored data. Which of the following configurations has the lowest cost to fulfill this requirement?

Which of the following devices has ACL capabilities?

A user would like to connect a laptop to a monitor, keyboard, and mouse when in the office. The user prefers to use as few cables as possible. Which of the following would best ach...

A user keeps getting an error message when trying to print a letter. The printer is normally used to print cards and invitations. The user tries printing from a different computer,...

Which of the following should a company use to implement automatic time synchronization?

An end user reports that their laptop has a blank screen. A technician observes the keyboard lights are on, and the fan is running. Which of the following should the technician do...

Which of the following minimizes the time it takes to connect a display, keyboard, mouse, and network cable to a laptop?