A user purchases a new mobile phone and tries to connect it to the corporate communications and email applications without success. Which of the following should a technician do to allow the phone…

The correct answer is C. Enroll the device in the MDM software. Mobile Device Management (MDM) enrollment ensures that mobile devices meet security and access policies required by the corporate network. By enrolling the device in MDM, the technician can apply necessary configurations and enable corporate app access.

Submitted by suresh_in· Mar 30, 2026Mobile Devices

Question

A user purchases a new mobile phone and tries to connect it to the corporate communications and email applications without success. Which of the following should a technician do to allow the phone to connect?

Options

AConfigure biometric security settings.
BTurn on LTE hotspot connectivity.
CEnroll the device in the MDM software.
DComplete the company's BYOD training process.

How the community answered

(42 responses)

A
14% (6)
B
7% (3)
C
74% (31)
D
5% (2)

Explanation

Mobile Device Management (MDM) enrollment ensures that mobile devices meet security and access policies required by the corporate network. By enrolling the device in MDM, the technician can apply necessary configurations and enable corporate app access.

Topics

#Mobile Device Management#Device enrollment#BYOD#Corporate device access

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