220-1201 · Question #7
220-1201 Question #7: Real Exam Question with Answer & Explanation
The correct answer is A: Certain cases are causing charging issues.. The most likely cause is third-party or ill-fitting cases obstructing the contact between the stylus and the tablet charging mechanism. Some cases may not be designed with stylus charging in mind, particularly if users are purchasing their own accessories.
Question
A technician is troubleshooting stylus issues on identical, company-provided tablets. Users can purchase their own accessories. Some users have no issues, but others report that their styluses charge intermittently and die frequently. Which of the following is the most likely cause of this issue?
Options
- ACertain cases are causing charging issues.
- BThe tablets need to be updated.
- CSome of the tablets have manufacturing defects.
- DThe malfunctioning styluses need firmware updates.
Explanation
The most likely cause is third-party or ill-fitting cases obstructing the contact between the stylus and the tablet charging mechanism. Some cases may not be designed with stylus charging in mind, particularly if users are purchasing their own accessories.
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