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220-1201 · Question #102

A user arrives at the office and is unable to access the company's network on a smartphone. The user enables Wi-Fi on the smartphone, but it only shows the 5G symbol. Which of the following device…

The correct answer is A. Autoconnect. If the smartphone is showing a 5G symbol, it is connected to a cellular network rather than Wi-Fi. Enabling Autoconnect ensures the device automatically connects to the company Wi-Fi when in range, resolving the issue.

Submitted by omar99· Mar 30, 2026Mobile Devices

Question

A user arrives at the office and is unable to access the company's network on a smartphone. The user enables Wi-Fi on the smartphone, but it only shows the 5G symbol. Which of the following device settings should the user configure to fix this issue?

Options

  • AAutoconnect
  • BVPN
  • CEncryption
  • DWPS

How the community answered

(40 responses)
  • A
    95% (38)
  • B
    3% (1)
  • D
    3% (1)

Explanation

If the smartphone is showing a 5G symbol, it is connected to a cellular network rather than Wi-Fi. Enabling Autoconnect ensures the device automatically connects to the company Wi-Fi when in range, resolving the issue.

Topics

#Mobile Wi-Fi#Smartphone settings#Wireless auto-connect#Network troubleshooting

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