220-1201 · Question #151
A technician wants to upgrade a computer to a new Windows version. The Windows Upgrade Advisor states that the computer is not compatible with the new Windows version due to a lack of TPM 2.0…
The correct answer is A. Enable the module in the UEFI BIOS. TPM 2.0 (Trusted Platform Module) is often disabled by default in the UEFI BIOS. Enabling it is necessary to meet the requirements for certain Windows installations, including Windows 11.
Question
A technician wants to upgrade a computer to a new Windows version. The Windows Upgrade Advisor states that the computer is not compatible with the new Windows version due to a lack of TPM 2.0 support. Which of the following should the technician do next?
Options
- AEnable the module in the UEFI BIOS.
- BInstall an HSM in the computer.
- CPerform a clean Install of the new Windows version.
- DImplement BitLocker on the computer.
How the community answered
(46 responses)- A83% (38)
- B2% (1)
- C4% (2)
- D11% (5)
Explanation
TPM 2.0 (Trusted Platform Module) is often disabled by default in the UEFI BIOS. Enabling it is necessary to meet the requirements for certain Windows installations, including Windows 11.
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