A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the…

The correct answer is D. Repair the backup power source. E. Replace the CMOS battery. Repair the backup power source. Ensuring the UPS actually holds power through outages prevents the PC from abruptly losing all power, which contributes to time resets. Replace the CMOS battery. A fresh CMOS battery maintains the BIOS clock when the system is shut down or loses…

Submitted by haru.x· Mar 30, 2026Hardware and Network Troubleshooting

Question

A technician is troubleshooting a desktop PC that is plugged into a UPS. The PC loses the system date/time after every power outage. Which of the following should the technician do to resolve the issue? (Choose two.)

Options

ARun a BIOS update.
BSwap out the RAM.
CDisable NTP in the OS.
DRepair the backup power source.
EReplace the CMOS battery
FInstall a surge protector.

How the community answered

(25 responses)

A
8% (2)
B
4% (1)
C
8% (2)
D
80% (20)

Explanation

Repair the backup power source. Ensuring the UPS actually holds power through outages prevents the PC from abruptly losing all power, which contributes to time resets. Replace the CMOS battery. A fresh CMOS battery maintains the BIOS clock when the system is shut down or loses power.

Topics

#CMOS battery replacement#UPS troubleshooting#System date/time#PC power issues

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