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220-1201 · Question #418

220-1201 Question #418: Real Exam Question with Answer & Explanation

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Submitted by anjalisingh· Mar 30, 2026Hardware and Network Troubleshooting

Question

A user is trying to print diagrams on 11in x 17in (28cm x 43cm) paper. The correct paper is in the printer, but the printer prompts the user to insert paper. A technician assisting the user successfully prints the diagram to a different printer that is the same model. Which of the following is the most likely cause of this issue on the user's printer?

Options

  • ATray settings
  • BIncorrect driver
  • CConnectivity issues
  • DInsufficient permissions

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Topics

#printer troubleshooting#paper tray configuration#printer paper settings
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