CompTIA
220-1201 · Question #463
Following a power outage, a laptop will not turn on. Which of the following should a technician replace first to resolve the issue?
The correct answer is A. The AC adapter. After a power outage, the most common point of failure is the AC adapter due to power surges or electrical damage. Replacing the AC adapter first verifies that the laptop is receiving proper external power before replacing internal components.
Submitted by weili_xi· Mar 30, 2026Hardware and Network Troubleshooting
Question
Following a power outage, a laptop will not turn on. Which of the following should a technician replace first to resolve the issue?
Options
- AThe AC adapter
- BThe RAM
- CThe inverter
- DThe battery
How the community answered
(65 responses)- A72% (47)
- B5% (3)
- C15% (10)
- D8% (5)
Explanation
After a power outage, the most common point of failure is the AC adapter due to power surges or electrical damage. Replacing the AC adapter first verifies that the laptop is receiving proper external power before replacing internal components.
Topics
#Laptop troubleshooting#AC adapter#Power issues#Hardware repair
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