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220-1201 · Question #462
220-1201 Question #462: Real Exam Question with Answer & Explanation
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Submitted by ngozi_ng· Mar 30, 2026Software Troubleshooting
Question
A technician installs an external camera on a user's laptop. When loading the company meeting software, the video preview shows a blank screen. Which of the following should the technician do next?
Options
- ASelect the correct camera source.
- BReplace the camera with a different model.
- CUpdate the camera software to the latest version.
- DCheck the camera's cable for damage or pinches.
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Topics
#Peripheral troubleshooting#External camera#Video settings#Software configuration