220-1201 · Question #12
220-1201 Question #12: Real Exam Question with Answer & Explanation
The correct answer is C: Initiate the system restore. If the technician is confident that rolling back the system to a previous restore point will resolve the issue, the next logical step is to initiate the System Restore process. System Restore allows the system to revert to a state before the OS update, which can eliminate the per
Question
A user reported performance issues on a computer after a recent OS update A technician is confident that rolling back the system will resolve the issue. Which of the following steps should the technician take next?
Options
- ADocument the findings.
- BInvestigate any recent infrastructure changes.
- CInitiate the system restore
- DVerify full system functionality.
Explanation
If the technician is confident that rolling back the system to a previous restore point will resolve the issue, the next logical step is to initiate the System Restore process. System Restore allows the system to revert to a state before the OS update, which can eliminate the performance issues caused by the update.
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