A customer reports that a workstation has no internet connectivity. A technician confirms the port is disabled. Which of the following is most likely responsible for the issue?

The correct answer is C. Managed switch. A managed switch allows an administrator to enable or disable individual ports as part of network security and management. If a port on a managed switch has been disabled, the device connected to that port will lose connectivity, which matches the scenario described.

Submitted by marco_it· Mar 30, 2026Troubleshooting Hardware and Network Connectivity

Question

Options

APatch panel
BPhysical NIC
CManaged switch
DStand-alone firewall

How the community answered

(20 responses)

B
10% (2)
C
85% (17)
D
5% (1)

Explanation

A managed switch allows an administrator to enable or disable individual ports as part of network security and management. If a port on a managed switch has been disabled, the device connected to that port will lose connectivity, which matches the scenario described.

Topics

#network troubleshooting#managed switch#port management#network connectivity

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