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220-1201 · Question #199
220-1201 Question #199: Real Exam Question with Answer & Explanation
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Submitted by manish99· Mar 30, 2026
Question
An end user reports that their laptop has a blank screen. A technician observes the keyboard lights are on, and the fan is running. Which of the following should the technician do next?
Options
- ACheck the display ribbon cable.
- BContact vendor support
- CReplace the inverter
- DConnect to an external monitor
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Topics
#Laptop troubleshooting#No display diagnosis#External monitor#Hardware troubleshooting