220-1201 Exam Questions

When trying to print, a is offline. Other users can print to the same printer without error. Which of the following is the first step the technician should take to resolve this iss...

A user arrives at the office and is unable to access the company's network on a smartphone. The user enables Wi-Fi on the smartphone, but it only shows the 5G symbol. Which of the...

In which of the following cloud models is the customer not responsible for hardware and OS layers but is responsible for the data and the application?

A technician is troubleshooting a recently installed printer that is leaving multiple lines and streaks on print jobs. Which of the following should the technician replace first?

An administrator is setting up a conference room for an important board of directors meeting. The chief operating officer has asked the administrator to make sure a redundant inter...

A SOHO user's network printer has been without power for the last few days. After turning the printer back on, the user cannot connect to it. Which of the following is the most pro...

Which of the following best describes the concept of a DHCP lease?

Which of the following cables are the most likely to be implemented using a punch down block? (Choose two.)

A help desk technician is tasked with moving a user's computer to a makeshift office for renovations. Upon moving the computer, the technician notices the network card will not uti...

Which of the following internet connection types is most likely to be used in remote locations?

Which of the following DNS record types is used to direct email to a mail server?

Which of the following cable types can be used to transfer data and video?

A recently installed printer is incorrectly aligning printed documents. Which of the following should the technician do first to fix this issue?

A user brings a laptop to work every morning, correctly seats it in the docking station and then opens the laptop to begin work with no issues After the user left the laptop at hom...

A security team wants to implement compliance controls that only permits the installation of company-approved software on user laptops. Which of the following should the IT departm...

A user prints a spreadsheet in duplex mode. The spreadsheet is difficult to read because some of the columns spill onto the second side of the page. Which of the following should t...

Which of the forming connector types would best suit a company that experiences a large volume of internet traffic?

A customer reports their tablet was recently dropped on the ground. The tablet has a small crack in one corner of the display, and it does not charge when plugged in. Which of the...

A user's wireless headset shows a "connected" status when turned on, but the Bluetooth list on the user's phone shows that the headset is "not connected.". Which of the following s...

Which of the following devices is designed to monitor and filter incoming and outgoing network traffic?

A user connects their laptop to a projector in a conference room. Once connected, the userreports the screen is smaller at the bottom than at the top. The user tries restarting the...

Which of the following cable types is the most suitable for delivering 10Gb speeds for distances over 328ft (100m) but under 1,312ft (400m)?

A company deploys server machines in a public cloud. Which of the following cloud service models is this an example of?

An SAS RAID array has severely degraded and gone offline A systems administrator examines the syslog, and the point of failure is not obvious. Which of the following techniques sho...

A technician is experimenting with network configurations and has connected two laptops to an unmanaged switch. The technician configured one of the laptops with a static IP addres...

Which of the following drive interfaces is typically used in server systems but not in home computers?

A user is receiving many unsolicited emails. Which of the following controls can be configured to best reduce these types of emails?

A technician is troubleshooting a PoE phone that will not turn on. When a laptop is plugged directly into the switchport for the phone the technician sees a data link LED and activ...

A technician needs to select PC components with a minimal number of visible internal cables. Which of the following should the technician use?

A customer reports that a text-only document prints with unrecognizable characters. The print preview correctly displays the document. Which of the following is the most likely cau...

A technician is installing a new high-end graphics card that uses a 12VHPWR connector. Which of the following is the maximum wattage supported by this power connector?

A company needs to develop a disaster recovery solution based on virtual machines. Which of the following service models is the most suitable?

A user joins a conference call with a Bluetooth headset. Which of the following has the user created?

A help desk technician inspects a laptop keyboard because a single key has stopped working. The technician checks the keyboard for debris. Which of the following actions should the...

A technician needs to move a workstation to a different logical network segment. Which of the following technologies should the technician use?

An end user's domain password expires while they are working from home. The end user tries to reset the password using Ctrl+Alt+Delete and then receives the following message: Conf...

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but...

Which of the following best characterizes the use of a virtual machine as a sandbox?

Which of the following services is used to allocate IP addresses in an enterprise-wide environment?

A technician is replacing a failed power supply in a ten-year-old computer When installing the customer-provided power supply, the technician discovers the ATX connector would not...

Which of the following involves installing an application on a server so several users can run the application concurrently without the need for local installation?

A company wants to save printing costs by restricting network printer use. The company implements a solution that requires employees to authenticate to the printer to release print...

A human resources department uses a network shared with other departments to produce a variety of printed resources for legal retention. The human resources department only wants I...

A customer reports slow network speeds. Which of the following components is most likely failing?

Which of the following printing initiatives would be best to accomplish environmentally friendly objectives?

Which of the following best represents the purpose of NFC?

A user is unable to access secure applications on their tablet when working from home a couple days per week, but the applications work when in the office. Which of the following s...

Which of the following would prevent a virtual machine from communicating with any endpoints on a network or the internet?

Which of the following connectors is found on an optical networking cable?

A technician needs to troubleshoot a user's smartphone that will not connect to its wireless provider's service. Which of the following should the technician check first?