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220-1201 · Question #137

220-1201 Question #137: Real Exam Question with Answer & Explanation

The correct answer is C: Deprecated battery. A bulging tablet casing is a classic sign of as wollen lithium-ion battery, often caused by age, overheating, or overcharging. This is a dangerous condition, as swollen batteries can rupture or catch fire. It also explains why the tablet only works when plugged in -- the battery

Submitted by ravi_2018· Mar 30, 2026Mobile Devices

Question

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but the screen looks damaged and turns off when unplugged. Which of the following is the most likely cause of this issue?

Options

  • AMalfunctioning power supply
  • BDamaged charge port
  • CDeprecated battery
  • DBroken screen

Explanation

A bulging tablet casing is a classic sign of as wollen lithium-ion battery, often caused by age, overheating, or overcharging. This is a dangerous condition, as swollen batteries can rupture or catch fire. It also explains why the tablet only works when plugged in -- the battery is no longer holding a charge.

Topics

#Swollen battery#Tablet troubleshooting#Mobile device power

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