220-1201 · Question #136
An end user's domain password expires while they are working from home. The end user tries to reset the password using Ctrl+Alt+Delete and then receives the following message: Configuration…
The correct answer is B. Connect to the VPN. To change a domain password from a remote location, the system must communicate with the domain controller. Since the user is working from home, they need to connect to the corporate VPN to establish that secure connection. Without it, the password change cannot be
Question
An end user's domain password expires while they are working from home. The end user tries to reset the password using Ctrl+Alt+Delete and then receives the following message:
Configuration information could not be read from the domain controller, either because the machine is unavailable or because access is denied. Which of the following will resolve this issue?
Options
- ARestart the computer.
- BConnect to the VPN.
- CReset the account in Active Directory.
- DJoin the Wi-Fi network.
How the community answered
(41 responses)- A7% (3)
- B78% (32)
- C10% (4)
- D5% (2)
Explanation
To change a domain password from a remote location, the system must communicate with the domain controller. Since the user is working from home, they need to connect to the corporate VPN to establish that secure connection. Without it, the password change cannot be
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