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220-1201 · Question #119
220-1201 Question #119: Real Exam Question with Answer & Explanation
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Submitted by kavita_s· Mar 30, 2026Mobile Devices
Question
A user's wireless headset shows a "connected" status when turned on, but the Bluetooth list on the user's phone shows that the headset is "not connected.". Which of the following should the technician do?
Options
- AEnter the PIN.
- BTurn off Wi-Fi.
- CRe-pair the devices.
- DEnable Bluetooth.
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Topics
#Bluetooth troubleshooting#Device pairing#Wireless headset#Mobile device connectivity