CompTIA
220-1201 · Question #113
A recently installed printer is incorrectly aligning printed documents. Which of the following should the technician do first to fix this issue?
The correct answer is A. Run the maintenance application. Most modern printers include a built-in maintenance application that can calibrate the print heads and correct alignment issues. Running this tool is the first step to address misalignment.
Submitted by akirajp· Mar 30, 2026
Question
A recently installed printer is incorrectly aligning printed documents. Which of the following should the technician do first to fix this issue?
Options
- ARun the maintenance application.
- BClean the rollers
- CUpgrade the firmware
- DReinstall the drivers
How the community answered
(46 responses)- A78% (36)
- B4% (2)
- C11% (5)
- D7% (3)
Explanation
Most modern printers include a built-in maintenance application that can calibrate the print heads and correct alignment issues. Running this tool is the first step to address misalignment.
Topics
#printer troubleshooting#printer maintenance#printer calibration#peripheral repair
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