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220-1201 · Question #121

A user connects their laptop to a projector in a conference room. Once connected, the userreports the screen is smaller at the bottom than at the top. The user tries restarting the laptop and then…

The correct answer is C. Adjust the keystone. A distorted image where the screen is not symmetrical (wider at the top or bottom) is typically due to keystone distortion. Adjusting the projector's keystone settings corrects this trapezoidal effect caused by an angled projection.

Submitted by layla.eg· Mar 30, 2026Hardware and Network Troubleshooting

Question

A user connects their laptop to a projector in a conference room. Once connected, the userreports the screen is smaller at the bottom than at the top. The user tries restarting the laptop and then disconnecting and reconnecting the cable to the projector. Which of the following should a technician do to resolve the issue?

Options

  • AReplace the HDMI cable.
  • BPower cycle the projector.
  • CAdjust the keystone
  • DIncrease the resolution.

How the community answered

(22 responses)
  • A
    5% (1)
  • B
    5% (1)
  • C
    77% (17)
  • D
    14% (3)

Explanation

A distorted image where the screen is not symmetrical (wider at the top or bottom) is typically due to keystone distortion. Adjusting the projector's keystone settings corrects this trapezoidal effect caused by an angled projection.

Topics

#Projector display#Keystone correction#Display troubleshooting

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