220-1201 Exam Questions

A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer...

A small company wants the ability to print in full color but needs to pay a minimal initial purchase price for the printer. Which of the following is the best option?

Which of the following network services is used to assign an IP address to a network host?

A systems administrator deploys BitLocker to all devices. However, one of the desktop PCs is not able to encrypt the boot drive. Which of the following should the administrator che...

Which of the following resolutions is commonly known as Ultra HD?

A user reports that a software application functioned as expected the previous day, but this morning, the user is unable to launch the application. Which of the following describe...

A user experiences a random BSOD while using a computer, but the operating system recovers as expected. Which of the following symptoms would indicate the issue is related to RAM?

Which of the following provides electricity to devices through network cables?

When turning on a workstation, a technician observes the following message: "Bootable device not found." The technician verifies the correct boot order in the BIOS. Which of the fo...

Which of the following storage options would a technician most likely recommend to have large amounts of affordable capacity without concern for read times on a desktop computer?

A technician is working on a RAID 1 array that is apparently degraded. The technician verifies the RAM and power are both operating as expected. Which of the following can the tech...

Which of the following tools would a technician use to connect wires to an RJ45 connector?

Users working with large files back up the files to external hard drives. One user's files take longer to back up than other users' files. The user has tried backing up the files t...

Which of the following can a user utilize to share their mobile phone connection with their laptop?

A financial institution needs a secure way to protect encryption keys used for unlocking chips on its credit cards. Which of the following should the institution use?

Which of the following cloud models exclusively utilizes a local data center?

A customer reports that the output from their thermal receipt printer has vertical white lines. Which of the following would most likely resolve this issue?

A user returns from a trip and discovers a computer that is connected to the LAN times out intermittently Upon investigation, a technician finds the RJ45 pin is not property termin...

A user routinely connects and disconnects multiple devices from a laptop. Which of the following options should a technician recommend to facilitate ease of user mobility?

Which of the following is a benefit of using a VLAN?

A technician is troubleshooting internet connectivity issues after a firewall update. Users report that they can access local network resources, such as printers and shares, but ca...

A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping th...

Which of the following port numbers are associated with email traffic? (Choose two.)

A new directive mandates the use of a security component to securely allow users to authenticate to systems, access sensitive data, and enter the office. The component must provide...

While reviewing options in the BIOS/UEFI settings page to fix a laptop issue, a support technician notices an option to clear existing TPM keys. Which of the following would most l...

A company uses vital legacy software that does not run in the current OS version. Which of the following will best support the software while keeping the OS current?

A technician is troubleshooting a computer that has random BSOD alerts and intermittently freezes during normal use. Performance degrades as the day goes on. No new software or har...

A technician is troubleshooting a connectivity issue on a network computer. The technician runs ipconfig in a command prompt and receives the following IP address: 169.254.0.6. Whi...

Which of the following utilizes specialized ports on a laptop to expand the local connection options?

A technician is having issues replacing a laptop's wireless card because the cover seems to be stuck. Which of the following should the technician do next to troubleshoot this issu...

A user reports that their desktop PC does not turn on. Which of the following components would most likely cause the issue?

Which of the following connectors can be used to charge most modern mobile devices and may have the capacity to send data audio and video?

A computer displays an error message indicating there is insufficient storage when installing applications. The user reports slow application load times. Which of the following rep...

Which of the following is the best to use when testing a file for potential malware?

Which of the following cloud-computing concepts describes an environment in which various internal VM servers for a specific organization are stored within both a physical server a...

A user's device needs more memory, so a technician installs extra RAM with the following specifications: 2 x8Gb DDR3-1066(PC3-S500) 1 x 16Gb DDR3-1333 (PC3-10600) Which of the foll...

A laptop's wireless speed has been very slow since a new router was installed The user thinks the issue is because the router is misconfigured Which of the following should a techn...

A technician replaced a failed PSU on a high-end workstation PC. Now, the PC fails to POST and does not stay turned on for more than five seconds. Which of the following power conn...

Which of the following components enables finger-based screen input for two-in-one laptops?

Following a security breach that revealed employee username and password information, an organization would like to implement additional security for users logging in to company de...

A customer calls the help desk to report a problem connecting to a shared drive on a server. The technician determines that the user's server credentials have expired and reactivat...

Which of the following combinations of specifications and frequencies delivers the greatest speed and compatibility for lot devices?

Which of the following is an email authentication method designed to detect email spoofing by attaching a digital signature to outgoing email?

A user is reporting that a computer has been very slow in recent days. The technician looks into the problem and finds pop-ups are randomly appearing on the screen. Which of the fo...

A user reports that, despite manually changing the date and time on a computer, the changes always revert after the computer is turned off for a period of time. Which of the follow...

A user is unable to connect to network resources. A technician discovers that the user's device has an invalid static IP v dress. Which of the following should the technician confi...

A company requires all users to have biometric identification enabled. Which of the following features in Windows provides this functionality?

An employee cannot connect to the wireless network at the office but can connect to a personal wireless network when at home. The technician verifies the wireless network name is c...

Multiple organizations are working together on a project and want to migrate the data to the cloud. Which of the following cloud models should be used?

Which of the following cables provides the best performance with the least EMI?