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CompTIA

220-1201 · Question #59

When turning on a workstation, a technician observes the following message: "Bootable device not found." The technician verifies the correct boot order in the BIOS. Which of the following steps…

The correct answer is B. Run HDD diagnostics. If the system reports "Bootable device not found", and the BIOS is configured correctly, the next step is to run diagnostics on the hard drive to check for physical or logical failure. It could be a sign of a failing drive or corrupt boot sector.

Submitted by saadiq_pk· Mar 30, 2026Cloud Computing Operations and Support

Question

When turning on a workstation, a technician observes the following message:

"Bootable device not found." The technician verifies the correct boot order in the BIOS. Which of the following steps should the technician take next?

Options

  • AReformat the HDD.
  • BRun HDD diagnostics.
  • CReseat the RAM.
  • DReplace the HDD.

How the community answered

(24 responses)
  • A
    8% (2)
  • B
    58% (14)
  • C
    21% (5)
  • D
    13% (3)

Explanation

If the system reports "Bootable device not found", and the BIOS is configured correctly, the next step is to run diagnostics on the hard drive to check for physical or logical failure. It could be a sign of a failing drive or corrupt boot sector.

Topics

#boot failure#HDD diagnostics#BIOS#troubleshooting methodology

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