220-1201 · Question #24
A support technician receives a call stating that a user has added a device to the network. The user used the same configurations from another workstation. When both workstations are turned on…
The correct answer is A. The new computer has a duplicate IP address. If two devices have the same static IP address, an IP conflict occurs. This results in both devices being intermittently disconnected or unable to communicate on the network. It's a common mistake when copying configurations manually.
Question
A support technician receives a call stating that a user has added a device to the network. The user used the same configurations from another workstation. When both workstations are turned on, neither can access the network reliably. Which of the following is the most likely cause of the issue?
Options
- AThe new computer has a duplicate IP address.
- BThe DNS server is registering both hostnames.
- CThe network cable was improperly terminated.
- DThe security on the switchport needs to be reset.
How the community answered
(18 responses)- A72% (13)
- B6% (1)
- C17% (3)
- D6% (1)
Explanation
If two devices have the same static IP address, an IP conflict occurs. This results in both devices being intermittently disconnected or unable to communicate on the network. It's a common mistake when copying configurations manually.
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