A technician is troubleshooting internet connectivity issues after a firewall update. Users report that they can access local network resources, such as printers and shares, but cannot access the…

The correct answer is B. Default gateway. If users can access local network resources but not the internet, the most likely culprit is a misconfigured or missing default gateway. The default gateway routes traffic from the local network to external networks (i.e., the internet). If it's not properly set or was altered…

Submitted by the_admin· Mar 30, 2026Cloud Computing Operations and Support

Question

A technician is troubleshooting internet connectivity issues after a firewall update. Users report that they can access local network resources, such as printers and shares, but cannot access the internet. Which of the following settings is most likely causing the issue?

Options

AStatic IP assignments
BDefault gateway
CSubnet mask
DVLANs

How the community answered

(30 responses)

A
7% (2)
B
80% (24)
C
10% (3)
D
3% (1)

Explanation

If users can access local network resources but not the internet, the most likely culprit is a misconfigured or missing default gateway. The default gateway routes traffic from the local network to external networks (i.e., the internet). If it's not properly set or was altered during a firewall update, internet traffic won't be forwarded correctly.

Topics

#default gateway#firewall#internet connectivity#network troubleshooting

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