The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue?

The correct answer is B. Replace the ribbon. Dot matrix printers use an inked ribbon that physically contacts the paper through tiny pins. Over time, the ribbon wears out or dries up, resulting in faded or light print output. Replacing the ribbon restores print quality.

Submitted by diego_uy· Mar 30, 2026Cloud Computing Operations and Support

Question

Options

AClean the printhead.
BReplace the ribbon.
CInstall a maintenance kit.
DCalibrate the alignment.

How the community answered

(39 responses)

A
5% (2)
B
79% (31)
C
3% (1)
D
13% (5)

Explanation

Dot matrix printers use an inked ribbon that physically contacts the paper through tiny pins. Over time, the ribbon wears out or dries up, resulting in faded or light print output. Replacing the ribbon restores print quality.

Topics

#dot matrix printer#ribbon replacement#print quality#hardware maintenance

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