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220-1201 · Question #72
220-1201 Question #72: Real Exam Question with Answer & Explanation
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Submitted by tarun92· Mar 30, 20265.0 Hardware and Network Troubleshooting
Question
A user is having issues when charging a device with a Lightning cable. The cable is not recognized when it is plugged into the device. This issue is usually resolved by flipping the cable over. This issue does not occur with other devices of the same type. Which of the following would most likely cause the issue?
Options
- AThe device needs to be restarted.
- BThe battery may be swelling and needs inspection.
- CThe cable is failing and needs to be replaced
- DThe charging port is dirty or damaged
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Topics
#Mobile device troubleshooting#Charging port issues#Lightning port#Hardware diagnostics