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220-1201 · Question #260

Images and text from a laser printer smudge if touched. Which of the following should a technician do to resolve the issue?

The correct answer is C. Replace the fuser. Replacing the fuser resolves smudging because the fuser unit uses heat and pressure to permanently bond toner to the paper. A faulty fuser can cause toner to remain loose and smudge

Submitted by amina.ke· Mar 30, 20265.0 Hardware and Network Troubleshooting

Question

Images and text from a laser printer smudge if touched. Which of the following should a technician do to resolve the issue?

Options

  • ACheck the toner levels.
  • BInstall a maintenance kit.
  • CReplace the fuser.
  • DClean the pickup rollers.

How the community answered

(25 responses)
  • A
    12% (3)
  • B
    4% (1)
  • C
    80% (20)
  • D
    4% (1)

Explanation

Replacing the fuser resolves smudging because the fuser unit uses heat and pressure to permanently bond toner to the paper. A faulty fuser can cause toner to remain loose and smudge

Topics

#Laser printer fuser#Print quality issues#Printer troubleshooting

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