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220-1201 · Question #261
220-1201 Question #261: Real Exam Question with Answer & Explanation
The correct answer is A: 3G/4G/5G/LTE settings. Checking the 3G/4G/5G/LTE settings ensures that the phone’s cellular data connection is enabled and configured properly, which is necessary for internet access outside of Wi-Fi coverage areas like a parking lot.
Submitted by carter_n· Mar 30, 2026Mobile Devices
Question
A user reports their company-provided smartphone does not have internet access when the user is in the parking lot. Which of the following should a technician check first?
Options
- A3G/4G/5G/LTE settings
- BSIM connection
- CHotspot capability
- DGPS configuration
Explanation
Checking the 3G/4G/5G/LTE settings ensures that the phone’s cellular data connection is enabled and configured properly, which is necessary for internet access outside of Wi-Fi coverage areas like a parking lot.
Topics
#Smartphone troubleshooting#Cellular data connectivity#Mobile internet access
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