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220-1201 · Question #433

A user connects a PC to a projector and configures the projector to use HDMI. However, when the user tries to use the projector, the projector shows a black screen with the message "HDMI2 no signal…

The correct answer is C. Change the input source. The error message "HDMI2 no signal found" indicates that the projector is set to an input source that is not currently receiving a video signal. Input source selection is one of the first items to verify when an external display shows a black screen but powers on correctly…

Submitted by ashley.k· Mar 30, 20265.0 Hardware and Network Troubleshooting

Question

A user connects a PC to a projector and configures the projector to use HDMI. However, when the user tries to use the projector, the projector shows a black screen with the message "HDMI2 no signal found." The user reports that the projector worked properly during a previous meeting. Which of the following should the user do to fix the issue?

Options

  • AReplace the bulb.
  • BSwap the video cable.
  • CChange the input source.
  • DUpdate the video drivers.

How the community answered

(25 responses)
  • A
    4% (1)
  • B
    4% (1)
  • C
    84% (21)
  • D
    8% (2)

Explanation

The error message "HDMI2 no signal found" indicates that the projector is set to an input source that is not currently receiving a video signal. Input source selection is one of the first items to verify when an external display shows a black screen but powers on correctly. Many projectors have multiple HDMI ports (HDMI1, HDMI2, etc.). If the PC is connected to a different HDMI port than the one currently selected, the projector will display a "no signal" message even though the cable and device are functioning properly. Changing the input source to match the connected HDMI port resolves the issue quickly.

Topics

#HDMI troubleshooting#Projector connectivity#Input source selection

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