220-1201 Exam Questions

The display in a conference room has a ghost image that does not match the presentation. Which of the following would test resolve the issue?

A salesperson is unable to use a personal device to access emails and calendar features at a client site but was able to use the device while at the office. Which of the following...

A help desk technician needs to work on a high-volume printer. Users have reported occasional paper jams and smudges appearing on printed documents. Which of the following steps sh...

Which of the following is designed to be used in commercial spaces?

A technician needs to ensure all data communications on all network devices are encrypted when logging in to the console. Which of the following protocols should the technician ena...

Users are complaining that the audio from a presenter is choppy and unintelligible Which of the following is causing the issue?

A technician is troubleshooting stylus issues on identical, company-provided tablets. Users can purchase their own accessories. Some users have no issues, but others report that th...

A customer needs to install a new printer in their network. The customer reports that users had intermittent connectivity issues with previous printers. Which of the following shou...

A technician needs to confirm that desktop PCs can be deployed to a global, remote workforce. Which of the following specifications should the technician validate?

A technician has discovered that some users are connected to a network that is not available on the user interface. Which of the following is the most effective tool the technician...

A company needs to keep a record of tasks performed by an application. Which of the following should the company most likely implement as part of a solution?

A user reported performance issues on a computer after a recent OS update A technician is confident that rolling back the system will resolve the issue. Which of the following step...

Several storms cause mission-critical servers to go offline unexpectedly A server also goes offline suddenly due to haroNvare failure Upon assessment the company purchases new UPSs...

A user is experiencing multiple issues with an in-place upgrade of a laptop's operating system. The built-in camera is unresponsive, and the user is unable to pair the device with...

A user wants to print files from an overseas office using a shared network folder. The user's laptop has no public-facing internet connectivity. Which of the following can be used...

A technician is putting RJ45 connectors on Cat 6 cables. Which of the following tools should the technician use to secure the connectors?

A salesperson is unable to reach the internet from a home office PC A support technician wants to verify the router is receiving a valid public IP address. Which of the Wowing is a...

The output from a dot matrix printer has become lighter over time. Which of the following should a technician do to fix the issue?

A network administrator must ensure that a printer will still be assigned a specific IP address even if all addresses are depleted. Which of the following network configuration con...

A group of friends is gathering in a room to play video games. One of the friends has a game server. Which of the following network types should the group use so they can all conne...

When installing a network printer, a technician needs to ensure the printer is available after a network is restarted. Which of the following should the technician set up on the pr...

Which of the following cloud models would multiple organizations in the same industry most likely use?

A user reports that the printouts from a laser printer have lines and smudges on them. The printer is also intermittently misfeeding the paper. Which of the following components sh...

A support technician receives a call stating that a user has added a device to the network. The user used the same configurations from another workstation. When both workstations a...

A management team is concerned about enterprise devices that do not have any controls in place. Which of the following should an administrator implement to address this concern?

Which of the following DNS records would an administrator change to redirect email flow?

Which of the following types of RAM is typically used in servers?

A technician has just installed a new SSD into a computer, but the drive is not appearing. Which of the following is most likely the reason's?

A technician receives a S.M.A.R.T. error on a PC. When the technician presses the Esc key, the PC continues to turn on without any further issues. Which of the following should the...

Which of the following technologies best allows a phone to connect to a point-of-sale terminal for wireless payments?

A technician recently updated the firmware on a dual-BIOS motherboard. Following the update, the system has been stuck in a boot loop and cannot start an OS from any internal or ex...

Which of the following tools is best to track where an Ethernet cable is patched?

Which of the following is a Bluetooth network an example of?

Each floor at a new corporate facility will have four printers available for all users to print from AH of the printers will be connected with RJ45 and not joined to a domain. Whic...

A customer is able to print most documents with their USB inkjet printer, but the system is unresponsive when printing a certain report from a custom application. Nothing will prin...

Which of the following networking devices will most likely need to be installed in between the ISP running DOCSIS and the LAN in a SOHO environment?

After a technician installs a new motherboard, the computer will not start and fails POST. The technician verifies the power supply is functioning as expected, and the CPU is insta...

A computer is experiencing random shutdowns. A technician notices that the fans on the computer work but are noisy. The CPU temperature is about 122°F (50°C) when the computer is s...

An employee who travels worldwide wants a workstation to perform the same whether the workstation is in the corporate office environment or elsewhere. Which of the following should...

Which of the following could a user employ to maximize module bandwidth when selecting memory for a high-end gaming computer?

Which of the following describes the function of an injector?

A technician is troubleshooting issues occurring on a user's mobile device. Applications and the OS have slow response times, even when performing simple tasks, such as writing an...

A user reports slow internet browsing. The technician finds high CPU and memory usage, and pop- ups occur every minute. Which of the following should the technician do next?

A projector has been shutting down after 30 minutes of use, and it has a strange smell The technician confirms the power source is not the cause of the issue. Which of the followin...

A user prints a job from a laser printer. The user wipes the page, and the words and images come off of it. The technician replaces the toner cartridge, but the issue persists. Whi...

A technician wants to monitor network statistics for devices communicating with one another on the local subnet. Which of the following devices should the technician install.

A technician receives a tablet that looks like it has a bulge inside. The bulge is pushing the screen away from the backplate. The tablet still turns on when it is plugged in, but...

Which of the following devices is used to implement ACL polices for an environment?

Which of the following is an advantage of using VDI?

Which of the following display characteristics would be most important to ensure screen images appear the same as printed output?