A user reports slow internet browsing. The technician finds high CPU and memory usage, and pop- ups occur every minute. Which of the following should the technician do next?

The correct answer is C. Update the anti-malware signatures and scan the system. High resource usage along with frequent pop-ups are strong signs of a malware infection. The next logical step is to update anti-malware definitions and run a full scan to detect and remove

Submitted by tom_us· Mar 30, 2026Security

Question

Options

AEscalate to the network team to check end-to-end connectivity.
BDownload and install the latest drivers.
CUpdate the anti-malware signatures and scan the system.
DCheck the wireless settings and validate the DHCP configuration.

How the community answered

(45 responses)

A
9% (4)
B
2% (1)
C
84% (38)
D
4% (2)

Explanation

High resource usage along with frequent pop-ups are strong signs of a malware infection. The next logical step is to update anti-malware definitions and run a full scan to detect and remove

Topics

#Malware remediation#Antivirus software#System performance#Pop-ups

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