220-1201 · Question #45
A user prints a job from a laser printer. The user wipes the page, and the words and images come off of it. The technician replaces the toner cartridge, but the issue persists. Which of the…
The correct answer is A. Fuser. In laser printers, the fuser unit is responsible for melting the toner onto the paper using heat and pressure. If the toner rubs off easily, it's a clear sign the fuser is failing or not heating properly. Replacing the fuser will ensure the toner bonds correctly to the paper.
Question
A user prints a job from a laser printer. The user wipes the page, and the words and images come off of it. The technician replaces the toner cartridge, but the issue persists. Which of the following components should the technician replace next?
Options
- AFuser
- BDrum
- CDeveloper roller
- DDischarge lamp
How the community answered
(16 responses)- A56% (9)
- B25% (4)
- C6% (1)
- D13% (2)
Explanation
In laser printers, the fuser unit is responsible for melting the toner onto the paper using heat and pressure. If the toner rubs off easily, it's a clear sign the fuser is failing or not heating properly. Replacing the fuser will ensure the toner bonds correctly to the paper.
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