220-1201 · Question #51
220-1201 Question #51: Real Exam Question with Answer & Explanation
The correct answer is C: The document feeder. A scratch or debris on the feeder’s glass or its rollers will show up as a vertical line on any copy/scan, while outgoing prints (which use the drum and toner path) remain unaffected.
Question
A technician is troubleshooting an all-in-one laser printer that prints a vertical line when making copies and scans. When users print or receive faxes, the output from the printer is correct. Which of the following should the technician examine to determine the cause of the issue?
Options
- AThe pickup rollers
- BThe corona wire
- CThe document feeder
- DThe drum assembly
Explanation
A scratch or debris on the feeder’s glass or its rollers will show up as a vertical line on any copy/scan, while outgoing prints (which use the drum and toner path) remain unaffected.
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