220-1201 · Question #98
An employee cannot connect to the wireless network at the office but can connect to a personal wireless network when at home. The technician verifies the wireless network name is correct, and the…
The correct answer is A. Install the current 802.1X certificate. 802.1X is a network authentication protocol commonly used in enterprise environments. If the user cannot connect to the office wireless network but can connect at home, the issue is likely related to the 802.1X certificate required for authentication. Installing or updating the…
Question
An employee cannot connect to the wireless network at the office but can connect to a personal wireless network when at home. The technician verifies the wireless network name is correct, and the signal strength appears to be strong. Which of the following is the best action for the technician to take to resolve the issue?
Options
- AInstall the current 802.1X certificate.
- BCheck the wireless router settings.
- CUpdate the wireless driver.
- DDisable the Windows firewall.
How the community answered
(36 responses)- A42% (15)
- B17% (6)
- C36% (13)
- D6% (2)
Explanation
802.1X is a network authentication protocol commonly used in enterprise environments. If the user cannot connect to the office wireless network but can connect at home, the issue is likely related to the 802.1X certificate required for authentication. Installing or updating the certificate will resolve the issue.
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