CompTIA
220-1201 · Question #362
A user reports intermittent Wi-Fi issues in an open office. Other users are not affected. What is the most likely cause?
The correct answer is C. The laptop's wireless card is malfunctioning. Since the issue affects only one user while others in the same area have stable connectivity, the most likely cause is a malfunctioning wireless card in that specific laptop, leading to intermittent signal behavior.
Submitted by joshua94· Mar 30, 2026Hardware and network troubleshooting
Question
A user reports intermittent Wi-Fi issues in an open office. Other users are not affected. What is the most likely cause?
Options
- AInterference from other Wi-Fi signals
- BAll users are on the same frequency
- CThe laptop's wireless card is malfunctioning
- DThe antenna is near a device creating electromagnetic interference
How the community answered
(49 responses)- A24% (12)
- B14% (7)
- C55% (27)
- D6% (3)
Explanation
Since the issue affects only one user while others in the same area have stable connectivity, the most likely cause is a malfunctioning wireless card in that specific laptop, leading to intermittent signal behavior.
Topics
#wireless card#Wi-Fi troubleshooting#network adapter#laptop networking
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