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220-1201 · Question #63

Users working with large files back up the files to external hard drives. One user's files take longer to back up than other users' files. The user has tried backing up the files to other users'…

The correct answer is B. Defragment the user's external hard drive. If a hard drive is heavily fragmented, file read/write operations can take significantly longer, causing slow backup speeds. Defragmenting the drive organizes the data for more efficient

Submitted by tunde_lagos· Mar 30, 2026

Question

Users working with large files back up the files to external hard drives. One user's files take longer to back up than other users' files. The user has tried backing up the files to other users' drives with the same results. Which of the following steps should the technician take first to correct this issue?

Options

  • AReplace the hard drive's USB cable.
  • BDefragment the user's external hard drive.
  • CUpdate the storage drivers on the user's system.
  • DInstruct the user to compress the files.

How the community answered

(37 responses)
  • A
    16% (6)
  • B
    46% (17)
  • C
    30% (11)
  • D
    8% (3)

Explanation

If a hard drive is heavily fragmented, file read/write operations can take significantly longer, causing slow backup speeds. Defragmenting the drive organizes the data for more efficient

Topics

#Disk defragmentation#External hard drives#Storage performance#Troubleshooting storage

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