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220-1201 · Question #140

A technician is replacing a failed power supply in a ten-year-old computer When installing the customer-provided power supply, the technician discovers the ATX connector would not plug into the…

The correct answer is D. Use a 20-pin to 24-pin adapter. Older motherboards use 20-pin connectors, while newer power supplies use 24-pin connectors. An adapter resolves the compatibility issue cost-effectively.

Submitted by viktor_hu· Mar 30, 2026Hardware and Network Troubleshooting

Question

A technician is replacing a failed power supply in a ten-year-old computer When installing the customer-provided power supply, the technician discovers the ATX connector would not plug into the motherboard. The customer wants a cost-effective solution. Which of the following should the technician do next?

Options

  • AAdjust the input voltage.
  • BInstall a modular power supply.
  • CRebuild the failed power supply.
  • DUse a 20-pin to 24-pin adapter.

How the community answered

(36 responses)
  • A
    22% (8)
  • B
    6% (2)
  • C
    14% (5)
  • D
    58% (21)

Explanation

Older motherboards use 20-pin connectors, while newer power supplies use 24-pin connectors. An adapter resolves the compatibility issue cost-effectively.

Topics

#ATX power connectors#PSU compatibility#PC hardware upgrades#Adapter cables

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