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220-1201 · Question #178
220-1201 Question #178: Real Exam Question with Answer & Explanation
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Submitted by ricky.ec· Mar 30, 2026
Question
A company is testing the latest model of a laptop. After turning on the laptop, there is a noticeable burning smell. Which of the following steps should a technician take to troubleshoot the laptop issue? (Choose two)
Options
- ATurn it off and disconnect all power sources.
- BSubmit an emergency request to the local facilities manager.
- CCheck for foreign objects, liquid spills, and internal damage.
- DContact the vendor and submit a return request.
- ERemove the device from the MDM.
- FTry an alternate AC adapter.
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Topics
#laptop troubleshooting#hardware safety#power issues