840-423 Exam Questions
70 real 840-423 exam questions with expert-verified answers and explanations. Page 1 of 2.
- Question #1
Which statement about PEST analysis is true?
- Question #2
Which option describes what a five forces model shows?
- Question #3
Which statement describes when it is a good time to apply a "use case"?
- Question #4
Which step is important when you define pain points for a multidepartment business initiative?
- Question #5
Which statement describes the recommended level of detail for analysis when you first identify Cisco Architectures and Smart Solutions that could meet business needs?
- Question #6
Which options describes a main objective for identifying Cisco Architectures and Smart Solutions early in the sales process?
- Question #7
Which action is the recommended way to address a business constraint on "user training time"?
- Question #8
Which option is a benefit of communicating a solution in business terms?
- Question #9
Which statement describes a risk that is associated with relying on a customer's IT department?
- Question #10
Which option best reflects information that must be captured before you create the business case?
- Question #11
Which statement about assumptions that are defined when you create the business case is true?
- Question #12
Which example is a business case assumption that is most likely to be provided by the IT executive?
- Question #13
If you identify a stakeholder as having high interest and high power within a target company, where in the power grid should you place the stakeholder?
- Question #14
Which three elements are included with Cisco Small Business Support Service? (Choose three.)
- Question #15
Which tool should you use to document the findings of your CxO interviews?
- Question #16
What is the definition of "Cost Structure" in the Business Model Canvas?
- Question #17
Which option represents a customer pain point?
- Question #18
Which represents a customer opportunity?
- Question #19
Which action should you take when you analyze financial and non-financial factors for a business case?
- Question #20
Which statement about implementation timelines is true?
- Question #21
Which option is the recommended scope for a work package?
- Question #22
Which option is part of an implementation strategy?
- Question #23
Which option is part of an implementation strategy?
- Question #24
Which option describes a reason to document the benefits and risks expected from a business case?
- Question #25
Which statement about a forum for feedback is true?
- Question #26
Which option is a governance approach for a project?
- Question #27
Which option is a governance approach for a project?
- Question #28
Which option describes what a change leader is responsible for?
- Question #29
Which option is part of a communication plan?
- Question #30
Which action should be done to assess training needs?
- Question #31
Which information is the most important to know early in a business requirements project?
- Question #32
Which action is the recommended way to establish trusted-advisor credibility with a senior business executive?
- Question #33
Which option is a way to validate that you have established credibility with a business executive?
- Question #34
Which statement about why stakeholder analysis for a large initiative can be challenging is true?
- Question #35
Which statement about discovery meetings for larger scope projects is true?
- Question #36
Which statement about how Business Model Canvas diagrams are a useful tool is true?
- Question #37
Which statement is a characteristic of future state capabilities?
- Question #38
Which statement about a roadmap is true?
- Question #39
Which statement explains why a requirement is different than a viewpoint?
- Question #40
Which option explains how a manager's viewpoint can be confirmed?
- Question #41
How does a business value approach contribute to the sales process?
- Question #42
Which statement about Partner capabilities combined with Cisco solution elements is true?
- Question #43
Which action is the recommended way to describe business unit benefits from upgrading a customer's 2-year old network?
- Question #44
The customer has previously implemented a Cisco network management solution. You have an opportunity to improve security and threat detection. Which approach is an appropriate way...
- Question #45
Which statement describes the benefit of identifying solution interdependencies?
- Question #46
When you rate the severity of technical constraints, which action should you take for an unexpected obstacle?
- Question #47
Which two steps of the Customer Conversation Framework bridge the gap between the business and technology parts of the conversation? (Choose two.)
- Question #48
Which two statements are true? (Choose two.)
- Question #49
When establishing a current view of your customer, which two are internal sources of information? (Choose two.)
- Question #50
Which would be considered an internal SME?