840-423 Exam Questions

Which statement about PEST analysis is true?

Which option describes what a five forces model shows?

Which statement describes when it is a good time to apply a "use case"?

Which step is important when you define pain points for a multidepartment business initiative?

Which statement describes the recommended level of detail for analysis when you first identify Cisco Architectures and Smart Solutions that could meet business needs?

Which options describes a main objective for identifying Cisco Architectures and Smart Solutions early in the sales process?

Which action is the recommended way to address a business constraint on "user training time"?

Which option is a benefit of communicating a solution in business terms?

Which statement describes a risk that is associated with relying on a customer's IT department?

Which option best reflects information that must be captured before you create the business case?

Which statement about assumptions that are defined when you create the business case is true?

Which example is a business case assumption that is most likely to be provided by the IT executive?

If you identify a stakeholder as having high interest and high power within a target company, where in the power grid should you place the stakeholder?

Which three elements are included with Cisco Small Business Support Service? (Choose three.)

Which tool should you use to document the findings of your CxO interviews?

What is the definition of "Cost Structure" in the Business Model Canvas?

Which option represents a customer pain point?

Which represents a customer opportunity?

Which action should you take when you analyze financial and non-financial factors for a business case?

Which statement about implementation timelines is true?

Which option is the recommended scope for a work package?

Which option is part of an implementation strategy?

Which option is part of an implementation strategy?

Which option describes a reason to document the benefits and risks expected from a business case?

Which statement about a forum for feedback is true?

Which option is a governance approach for a project?

Which option is a governance approach for a project?

Which option describes what a change leader is responsible for?

Which option is part of a communication plan?

Which action should be done to assess training needs?

Which information is the most important to know early in a business requirements project?

Which action is the recommended way to establish trusted-advisor credibility with a senior business executive?

Which option is a way to validate that you have established credibility with a business executive?

Which statement about why stakeholder analysis for a large initiative can be challenging is true?

Which statement about discovery meetings for larger scope projects is true?

Which statement about how Business Model Canvas diagrams are a useful tool is true?

Which statement is a characteristic of future state capabilities?

Which statement about a roadmap is true?

Which statement explains why a requirement is different than a viewpoint?

Which option explains how a manager's viewpoint can be confirmed?

How does a business value approach contribute to the sales process?

Which statement about Partner capabilities combined with Cisco solution elements is true?

Which action is the recommended way to describe business unit benefits from upgrading a customer's 2-year old network?

The customer has previously implemented a Cisco network management solution. You have an opportunity to improve security and threat detection. Which approach is an appropriate way...

Which statement describes the benefit of identifying solution interdependencies?

When you rate the severity of technical constraints, which action should you take for an unexpected obstacle?

Which two steps of the Customer Conversation Framework bridge the gap between the business and technology parts of the conversation? (Choose two.)

Which two statements are true? (Choose two.)

When establishing a current view of your customer, which two are internal sources of information? (Choose two.)

Which would be considered an internal SME?