Which option is a benefit of communicating a solution in business terms?

Question

Options

• AThe customer is more likely to invest because Cisco or the Partner is committing to a specific
• BThe customer IT executive can better identify how the solution affects their headcount for
• CThe customer's business and IT personnel can have improved dialogue about the solution, its
• DThe lead customer business stakeholder is given a detailed explanation about the value of

• C
  96% (22)
• D
  4% (1)

Explanation

Communicating a solution in business terms creates a shared language that bridges the gap between a company's business stakeholders and its IT staff. Option C is correct because both groups - who typically speak very different "languages" - can engage in meaningful, productive conversation when the solution is framed around business outcomes like cost savings, efficiency, or risk reduction rather than technical specifications.

Why the distractors are wrong:

• A is incorrect because a vendor's commitment to specifics is about accountability, not the benefit of using business language.
• B is incorrect because headcount impact is a narrow HR concern - it's not the primary or general benefit of business-term communication.
• D is incorrect because it describes a one-way, one-audience explanation to a single stakeholder, not the two-way, cross-functional dialogue that business language enables.

Memory tip: Think "C = Common language = Collaboration." Business terms give both business and IT teams a common vocabulary, so they can collaborate - that's the core benefit.

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