Which statement is a characteristic of future state capabilities?

Question

Options

• AThey identify operating practices for a single department.
• BThey depict all of the requirements that a customer organization desires (best case).
• CThey convey the most important business elements that are needed to achieve goals in the
• DThey should define very detailed needs for the near-term and high-level needs for one or

• A
  3% (1)
• B
  3% (1)
• C
  89% (32)
• D
  6% (2)

Explanation

Option C is correct because future state capabilities are strategic tools that highlight the most critical business elements - processes, people, technology, and information - necessary to close the gap between where an organization is today and where it needs to be to meet its goals. They are intentionally selective, focusing on what matters most rather than cataloging everything.

Why the distractors fail:

• A is wrong because future state capabilities are enterprise-wide in scope, not scoped to a single department - limiting them that way would undermine strategic alignment.
• B is wrong because future state capabilities are prioritized, not exhaustive. Depicting all desired requirements (best case) describes a wish list, not a focused capability model.
• D is wrong because that near-term detail / long-term high-level split describes a requirements roadmap or backlog prioritization approach, not the defining characteristic of future state capabilities.

Memory tip: Think of future state capabilities as a "greatest hits" list for the future - not every song the band ever played (B), not just one venue's setlist (A), and not a release schedule (D) - just the essential tracks needed to achieve the vision.

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