220-1102 Exam Questions

A user's Windows computer seems to work well at the beginning of the day. However, its performance degrades throughout the day, and the system freezes when several applications are...

Which of the following languages is used for scripting the creation of Active Directory accounts?

A customer reports that an Android phone will not allow the use of contactless electronic payment. Which of the following needs to be enabled to resolve the issue?

A technician is creating a Windows splash screen that details log-in expectations. Which of the following should the technician most likely use?

A user is troubleshooting an issue with a mobile phone that will no longer connect to a smart watch. The user has tried the following: - Reinstalling the smart watch application on...

A user receives an email from what appears to be a trusted, known insider who is requesting confidential banking information. After the user further inspects the email, the user no...

A management team at a small office wants to block access to inappropriate websites and create a log of these access attempts. Which of the following is a way to meet these require...

A network administrator is setting up the security for a SOHO wireless network. Which of the following options should the administrator enable to secure the network?

Which of the following environmental factors are most important to consider when planning the configuration of a data center? (Choose two.)

A user's company phone has several pending software updates. A technician completes the following steps: - Rebooted the phone - Connected to Wi-Fi - Disabled metered data Which of...

A technician would like to repurpose hard drives that contain PII. Which of the following would be the best solution to securely remove the data?

Which of the following documents in criminal proceedings must be updated every time a piece of evidence is touched or transferred in order for the evidence to be considered valid?

An organization is updating the monitors on kiosk machines. While performing the upgrade, the organization would like to remove physical input devices. Which of the following utili...

A large organization is researching proprietary software with vendor support for a multiuser environment. Which of the following EULA types should be selected?

A hotel's Wi-Fi was used to steal information on a corporate laptop. A technician notes the following security log: SRC: 192.168.1.1/secrets.zip Protocol SMB >> DST: 192.268.1.50/c...

A user in a corporate office reports the inability to connect to any network drives. No other users have reported this issue. Which of the following is the most likely reason the u...

A technician needs to configure a computer for a user to work from home so the user can still securely access the user's shared files and corporate email. Which of the following to...

A technician received a notification about encrypted production data files and thinks active ransomware is on the network. The technician isolated and removed the suspicious system...

A technician wants to improve password security after several users admitted to using very simple passwords. Which of the following is the best way to resolve this issue?

A technician is working at a client office site and the technician's family member repeatedly calls and texts about a non-emergency situation. Which of the following should the tec...

A technician needs to ensure that USB devices are not suspended by the operating system. Which of the following Control Panel utilities should the technician use to configure the s...

A technician is an administrator on a messaging application for a private work group of mixed departments. One of the technician's colleagues discloses to the group that their empl...

An enterprise user cannot authenticate to the office Wi-Fi. Which of the following steps should most likely be taken to resolve the issue?

A user reported that Windows has crashed several times during the day. A technician needs to check error messages to determine whether the issue pertains to the hardware or an appl...

While browsing the Internet, a customer sees a window stating antivirus protection is no longer functioning. Which of the following steps should a technician take next? (Choose two...

During a routine check, a systems administrator discovers that a user's PC is running slowly and CPU utilization is at 100%. Further investigation shows a large amount of resource...

A technician needs to recommend a way to keep company devices for field and home-based staff up to date. The users live in various places across the country and the company has sev...

A users Windows desktop has low disk space. A technician thinks some upgrade files were never removed. Which of the following tools should me technician use to correct the issue?

A user is unable to access the internet but can still print to network printers. Other users are not experiencing this issue. Which of the following steps should the technician tak...

A user's computer is running slower than usual and takes a long time to start up. Which of the following tools should me technician use first to investigate the issue?

An organization's critical database files were attacked with ransomware. The company refuses to pay the ransom tor a decryption key. All traces of the infection have been removed f...

A technician wants to securely dispose of storage drives. Which or the following is the best way to eliminate data on SSDs?

A user submits a request to have a graphics application installed on a desktop. When the technician attempts to install the application, the installation fails and the error messag...

A technician is helping a customer connect to a shared drive. The technician notices some unused drives that have already been mapped and wants to disconnect those drives first. Wh...

Winch of the following language types enables the automation of tasks?

A company wants to take advantage of modern technology and transition away from face-to-face meetings. Which of the following types or software would benefit the company the most?...

A user authenticates to Windows with a complex password. The user frequently makes errors when entering the password and gets locked out. Which of the following can ensure security...

A workstation does not recognize a printer. However, the previous day, the printer successfully received a job from the workstation. Which of the following tools should a technicia...

Which of the following attacks can a hacker use to execute code on a user's computer when the user visits a specially prepared, malicious website?

A user reports the following issues: - Their computer is constantly running slowly. - The default home page of the web browser has changed to a suspicious search engine. - They hav...

Which of the following macOS file types requires mounting before installation?

A smartphone user is experiencing issues getting an application to launch. When the user taps on the application name, nothing happens. The user recently updated the smartphone's O...

A technician thinks that a computer on the network has been infected with malware. The technician attempts several times to use a malware removal tool, but the issue persists. Whic...

A technician receives a high-priority ticket about sensitive information collected from an end user's workstation. Which of the following steps should a technician take to preserve...

A technician receives a migration audit stating that a desktop needs to be removed from the network and reimaged with a current OS. Which of the following is the most likely reason...

A customer service representative is unable to send jobs to a printer at a remote branch office. However, the representative can print successfully to a local network printer. Whic...

A home office user wants to ensure a PC is backed up and protected against local natural disasters and hardware failures. Which of the following would meet the user's requirements?

A customer reports high data usage on a smartphone that reaches its monthly data limit within the first week of each billing cycle. The customer uses the phone primarily for calls...

A developer installed a new software package that has stopped all file server access. Which of the following change management practices should have been followed?

A user takes a work-issued laptop home for the first time. When the user attempts to browse any website on the home internet, the user receives the following error: "This site cann...