220-1102 · Question #650
A user reported that Windows has crashed several times during the day. A technician needs to check error messages to determine whether the issue pertains to the hardware or an application. Which of…
The correct answer is A. Event Viewer. Event Viewer (eventvwr.msc) is the Windows tool that logs detailed system, application, and security events, including crash errors, stop codes (BSODs), driver failures, and application errors. It allows the technician to correlate timestamps with crash events and identify…
Question
A user reported that Windows has crashed several times during the day. A technician needs to check error messages to determine whether the issue pertains to the hardware or an application. Which of the following tools the technician use?
Options
- AEvent Viewer
- BResource Monitor
- CPerformance Monitor
- DDevice Manager
How the community answered
(52 responses)- A87% (45)
- B8% (4)
- C2% (1)
- D4% (2)
Explanation
Event Viewer (eventvwr.msc) is the Windows tool that logs detailed system, application, and security events, including crash errors, stop codes (BSODs), driver failures, and application errors. It allows the technician to correlate timestamps with crash events and identify whether the source is a hardware driver (System log) or a software application (Application log). Resource Monitor shows real-time CPU, memory, disk, and network usage but does not log historical error events. Performance Monitor tracks performance counters over time. Device Manager manages hardware drivers but does not show crash log history.
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