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220-1102 · Question #575
220-1102 Question #575: Real Exam Question with Answer & Explanation
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Software Troubleshooting
Question
The calendar application on an employee's smartphone is experiencing frequent crashes, and the smartphone has become unresponsive. Which of the following should a technician do first to resolve the issue?
Options
- AReinstall the application on the smartphone.
- BUpdate the smartphone's OS.
- CReset the smartphone to factory settings.
- DReboot the smartphone.
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Topics
#Mobile device troubleshooting#Application crashes#Unresponsiveness#First step troubleshooting