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220-1102 · Question #386
220-1102 Question #386: Real Exam Question with Answer & Explanation
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Software Troubleshooting
Question
An employee calls the help desk regarding an issue with a laptop PC. After a Windows update, the user can no longer use certain locally attached devices, and a reboot has not fixed the issue. Which of the following should the technician perform to fix the issue?
Options
- ADisable the Windows Update service.
- BCheck for updates.
- CRestore hidden updates.
- DRoll back updates.
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Topics
#Windows updates#Troubleshooting#Device drivers#Operating system maintenance