An employee calls the help desk regarding an issue with a laptop PC. After a Windows update, the user can no longer use certain locally attached devices, and a reboot has not fixed the issue. Which…

Disabling the Windows Update service prevents future updates but does not revert the problematic update that has already been installed and caused issues.

Checking for updates would likely only re-offer the problematic update or install additional updates, which might exacerbate the issue or not address the current problem.

"Restore hidden updates" is not a standard Windows feature; updates can be hidden to prevent reinstallation, but there is no "restore" function for them in this context.

If a Windows update causes new issues, such as locally attached devices no longer working, rolling back the update (also known as uninstalling or reverting the update) is the most direct and effective solution. This action removes the recently installed update, allowing the system to revert to its previous, functional state, and often resolves compatibility problems introduced by the update.